Booking Conditions for Sarim Travels
1. Introduction
Welcome to Sarim Travels. These booking conditions outline the terms and conditions applicable to all bookings made with us for flight services from the UK to destinations worldwide. By making a booking, you agree to comply with and be bound by these conditions.
2. Booking and Confirmation
2.1 Booking: To make a booking, you must provide accurate personal details, including your full name, contact information, and passport details (if applicable). All bookings are subject to availability and confirmation.
2.2 Confirmation: Upon receipt of your booking request, Sarim Travels will send a confirmation email detailing your flight itinerary and booking reference. It is your responsibility to verify the accuracy of this information and notify us of any discrepancies immediately.
3. Payment
3.1 Payment Terms: Full payment is required at the time of booking unless otherwise specified. Payments can be made via credit/debit card or other accepted methods as indicated during the booking process.
3.2 Currency: All payments must be made in GBP. Exchange rates are subject to change and may affect the total amount payable.
4. Changes and Cancellations
4.1 Changes: If you wish to make changes to your booking, please contact us as soon as possible. Changes are subject to availability and may incur additional fees or charges as imposed by the airline.
4.2 Cancellations: Cancellations must be made in writing. Refunds will be processed according to the airline’s cancellation policy and may be subject to a cancellation fee. Please note that some fares may be non-refundable.
5. Travel Documentation
5.1 Passports and Visas: It is your responsibility to ensure that you have a valid passport, visa, and any other required documentation for your travel. Sarim Travels is not liable for any issues arising from insufficient or incorrect travel documents.
5.2 Health and Safety: Ensure you comply with all health and safety regulations, including vaccinations and travel advisories.
6. Airline Terms and Conditions
6.1 Airline Policies: Your flight booking is subject to the terms and conditions of the airline operating the flight. We recommend reviewing these policies directly with the airline or visiting their website.
6.2 Liability: Sarim Travels acts solely as an agent for the airline and is not responsible for any issues or disputes arising from the airline’s policies, including delays, cancellations, or changes to flight schedules.
7. Travel Insurance
We strongly recommend that you obtain comprehensive travel insurance to cover any unforeseen circumstances, including medical emergencies, trip cancellations, and loss of personal belongings.
8. Limitation of Liability
Sarim Travels will not be liable for any loss, damage, or expense incurred due to events beyond our control, including but not limited to force majeure events, airline operational changes, or travel disruptions.
9. Data Protection
We are committed to protecting your personal information. For details on how we handle and protect your data, please refer to our Privacy Policy.
10. Governing Law
These booking conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your booking will be subject to the exclusive jurisdiction of the English courts.
11. Contact Us
For any queries or assistance regarding your booking, please contact our customer service team:
- Email: flight@sarimtravel.co.uk
- Phone: +44 7721 056 092
Thank you for choosing Sarim Travels. We look forward to assisting you with your travel plans.
