Privacy Policy
Sarim Travel is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in any other way. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
Information We Collect
Personal Data
We may collect and process the following personal data about you:
- Contact Information: Name, email address, postal address, phone number.
- Identification Information: Passport number, nationality, date of birth, and other government-issued identification details.
- Travel Information: Flight details, travel itinerary, destination information, and preferences.
- Payment Information: Credit/debit card details, billing address.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
- Usage Data: Information about how you use our website and services.
Sensitive Data
We do not routinely collect sensitive data (such as racial or ethnic origin, political opinions, religious beliefs, or health information) unless required by law or necessary for the provision of our services.
How We Collect Information
We collect information in the following ways:
- Direct Interactions: You may provide us with your personal data by filling in forms, corresponding with us by phone, email, or otherwise.
- Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
- Third Parties or Public Sources: We may receive personal data about you from various third parties, including travel agents, airlines, and analytics providers.
How We Use Your Information
We use the information we collect in the following ways:
- To provide and manage our services, including booking flights and managing travel itineraries.
- To process your payments and prevent fraudulent transactions.
- To communicate with you, including sending booking confirmations, updates, and travel alerts.
- To personalise your experience and provide recommendations.
- To improve our website, products, and services through data analysis and research.
- To comply with legal obligations and protect our rights and interests.
Disclosure of Your Information
We may share your personal data with:
- Service Providers: Third-party companies and individuals who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
- Airlines and Travel Partners: To fulfill your travel bookings and itineraries.
- Legal and Regulatory Authorities: When required to comply with legal obligations or to protect our rights and interests.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no internet-based service can be entirely secure, and we cannot guarantee the absolute security of your data.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Rights
Under data protection laws, you have the following rights:
- Access: Request access to your personal data.
- Correction: Request correction of any inaccurate or incomplete data.
- Erasure: Request erasure of your personal data.
- Restriction: Request restriction of processing your personal data.
- Objection: Object to processing your personal data.
- Data Portability: Request the transfer of your personal data to another party.
To exercise any of these rights, please contact us at the details provided below.
International Transfers
Your personal data may be transferred to, and stored at, a destination outside the European Economic Area (EEA). We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes we make will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.
